Terms of Service

Last updated: February 2025

中文版

Welcome to G+ Power (hereinafter referred to as “the Platform” or “we”). Please read the following Terms of Service carefully before using the Platform. By using the Platform, you agree to comply with these terms.

1. Service Description

G+ Power is an in-home fitness training and rehabilitation matching platform. We provide matching services between elderly users and professional coaches and physical therapists.

Important Disclaimer: The Platform is a technology-based matching service provider, not a healthcare provider. Training guidance provided on the Platform does not constitute medical advice and should not replace professional medical diagnosis or treatment.

2. User Eligibility and Roles

The Platform has four user roles:

• Elderly Users: Primary users receiving in-home training services. Must be at least 18 years old (or registered by family members on their behalf).
• Family Members: Family members of elderly users who can remotely track training progress and receive notifications.
• Coaches: Professional fitness coaches providing in-home training services. Must hold valid professional certifications.
• Therapists: Physical therapists responsible for initial assessments and training plan reviews. Must hold a valid physical therapist license.

3. Account Responsibility

• You are responsible for maintaining the security of your account credentials.
• You may not share or transfer your account to others.
• You must ensure that all personal information provided is truthful, accurate, and complete.
• If you discover unauthorized use of your account, please notify us immediately.

4. Coach and Therapist Obligations

Coach Obligations

• Maintain valid professional certifications
• Design safe and appropriate training plans based on therapist assessments
• Arrive at service locations on time and complete scheduled sessions
• Accurately record training data for each session
• Immediately stop training and report if an elderly user feels unwell
• Comply with the Platform's code of conduct

Therapist Obligations

• Maintain a valid physical therapist license
• Conduct objective physical assessments based on professional judgment
• Review the safety of training plans submitted by coaches
• Regularly follow up on elderly users' training progress

5. Booking and Cancellation

• Once a booking is confirmed, both parties should adhere to the scheduled time.
• Cancellation more than 24 hours before the session: No charge.
• Cancellation within 24 hours of the session: 50% of the session fee is charged.
• No-show: Full session fee is charged.
• Cancellations due to force majeure (natural disasters, emergencies, etc.) are exempt.

6. Disclaimer of Liability

As a matching service provider, the Platform is not liable for:

• The accuracy of professional judgment or advice provided by coaches or therapists
• Accidental injuries occurring during training (except those caused by Platform system failures)
• Private transactions or disputes between users
• Any damage resulting from false information provided by users

We recommend that all elderly users consult their personal physician and obtain exercise clearance before starting training.

7. Intellectual Property

• All content, designs, logos, and software on the Platform are owned by or licensed to G+ Power.
• Users retain original rights to content they upload (such as training photos) but grant the Platform a license to use such content for service purposes.
• Reproduction, modification, or distribution of any Platform content without authorization is prohibited.

8. Prohibited Conduct

When using the Platform, you must not:

• Provide false or misleading personal information
• Impersonate another person or falsify identity
• Bypass the Platform to conduct private transactions with coaches/therapists
• Harass, threaten, or discriminate against other users
• Upload illegal, infringing, or inappropriate content
• Attempt to hack, breach, or interfere with Platform system operations
• Use the Platform for any illegal purpose

9. Termination and Suspension

• You may delete your account at any time through the App settings.
• We reserve the right to suspend or terminate your account in the following cases:
  • Violation of these Terms of Service
  • Engaging in prohibited conduct
  • Prolonged account inactivity (over 12 months)
  • Compliance with legal requirements
• After account termination, your data will be handled in accordance with our Privacy Policy.

10. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Republic of China (Taiwan). For any disputes arising from these terms, both parties agree that the Taipei District Court of Taiwan shall be the court of first instance.

11. Amendments

We reserve the right to amend these Terms of Service at any time. For significant changes, we will notify you via in-app notifications or email. Continued use of the Platform constitutes acceptance of the amended terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us through:

• Email: contact@gplus-app.com